Details

This post is probably NOT going to get you more business... but it will help you look like you have your act together.

When you're surfing the web, whether for business or pleasure, you come across hundreds of company websites. How do you decide if you're going to TRUST the information on any particular website enough to engage that company or buy its products?

Within seconds you synthesize an opinion based on:

• Aesthetic Design
• Layout of Content
• Ease of Use
• Relevance of Information

How the website is designed and how quickly you can find information are key. So is credibility.

Credibility Flag
Here is a pet peeve of mine that relates to credibility.

When you bookmark a site or type in the URL do you ever notice that some sites have their icon appear next to the URL, and some have a dog eared page? (see example below)



When you see the dog ear in place of the icon... what is the feeling you get about that company?

If you're like most visitors, it makes you feel like the company is not quite savvy with its online presence. They don't quite get it. They're playing baseball but there's no ball.

Why wouldn't they take the opportunity to put their logo everywhere?
That's Marketing 101. I don't get it.

At best they just didn't realize they could... at worst... they're not paying attention. So that begs the question... what else aren't they paying attention to? My order... your account?

Adding an icon to your website is not only easy... it also shows that you're paying attention to the details... or that your webmaster, marketing department, hairdresser's son, is paying attention for you. Either way... it gives them a feeling of security knowing that you have your act together.

Who knows, enough of those positive feelings about your company may even get you more business after all.


Add Your Own Icon
Want to do this for your site? Follow the instructions below:

The web logo is called a “favicon” (short for favorite icon or favorites icon).

We will start by assuming you know how to use a graphics program or have the assistance of somebody who does.

For this tutorial, we are going to use a free application called AveIconifier. It can be downloaded here: http://www.softpedia.com/progDownload/Windows-Portable-Applications-Portable-AveIconifier-Download-100585.html

1. Start with the image you want to use for your favicon, make sure it has a 1:1 aspect ratio (i.e. make sure it’s square)
2. Save the file as a PNG to your desktop
3. Launch AveIconifier
4. Drag-and-drop the PNG from your desktop to the box in AveIconifier that says “Drop a PNG file here” (the box on the right)
5. Drag-and-drop the ICO image from the box on the left to your desktop.
6. Rename the image you just put on your desktop to “favicon.ico”
7. Upload the favicon.ico file to your website

What Can Companies Learn From The Homeless

At least once a week as I drive around the city, I see a homeless person asking for help. Lately it seems the trend includes those who have recently lost their jobs. Not to belittle their situations because I am sure their lives have not been easy, I can't help but have the same thought every time I see the homeless...

What would I do if I were homeless and forced to make a living on the street?

• Would I wash car windows... only illegal in NYC!
• Would I "Work for Food"?
• Would I make a sign... with what message?

Suffering from highly developed creative and design tendencies as well as a marketing background, I can't help but think I would try to go all out. I know that including color and a readable font would be high on the list... what about handouts or charts of my life and how I got here... or what I needed? How about a thermometer style graphic that I could color in after every donation?

Recently I stumbled upon a great post "What Can Companies Learn From the Homeless". No color or graphics... just focusing on a better message. You can read it here.

Test Your Color IQ Online

Tired of arguing with your Art Director what shade of Blue your logo should be? Take this test and see how you rank. If you beat our score... we will forever concede to your superior ocular greatness.



What Is It?
The Munsell Hue Test measures your ability to perceive subtle differences in colors — and that turns out to be a tricky proposition. Click the link below, and you’ll see four rows of jumbled color bars. Your task is to arrange the boxes in each row so that the hues flow seamlessly from one end to the other. When you’re satisfied, click to see how you measure up.

Take the Test
Click here to take the test.

How We Did:
Roman = 8
Mary = 8
Mike = 4
Matt = 19
Becky = 42
Tim = 4
Julio = 38

Tell Us How You Did
Click the comments link at the bottom of this post and tell us how you scored.

Snap Out Of It

Greetings All,

As an owner of a company or for that matter anyone who is self-employed, there are sometimes days when the pressure to succeed becomes greater than the will to continue. When you wonder... why am I doing this? Is it all worth it? Is the world really coming to an end?

Given the state of the economy, low consumer confidence levels and the reliance on our government to "Save the Day"... you may be experiencing these days more frequently as of late.

Recently I came across this little bit of perspective. It comes to you courtesy of John DiJulius. John is an excellent customer service guru and good friend. You can read more about John at www.johndijulius.com





















This worked wonders for me so I made it my own and posted it in the following places:

• My bathroom mirror
• My daily binder
• My car visor

I try to look at it at least once a day... more, if needed.

You can download my KrausCreative version HERE.

If anyone is interested in getting a version with their logo / colors, send me an email and we will make one for your company... NO CHARGE (make sure to include your logo if we don't already have it).

To Your Continued Success
Roman Kraus

CREATIVE IDEA #3: Motivate 'Em

Welcome to 2009, a fresh start to a new year.
In the current economic turmoil many of you may be doing more work with less staff. As overhead decreases... cost savings increase but so do employee stress and burnout.

We found that in this situation appreciation and compassion go much farther than increasing pay. Here is a great way to build morale for the new year and allow your employees to take a much-needed break outside of their normal vacation days.

Employee "GET Out of WORK" Cards





















Click image to enlarge

How it works:
We print and give out these cards to the staff. Quantities vary by the inherent stress of the position. Then the staff can "Redeem" these cards back to management when they need a break. Think "Get Out of Jail Free" card - only this one you can use in real life.

Benefits:

• Time Off carries higher value for employees than other forms of compensation
• Employees see you as a leader who cares
• Inexpensive way to show appreciation
• Stress and negativity spread to other employees... kind of like the flu
• A refreshed employee is happier and more producutive
• Card lets them take time when THEY need it

Things To Include:
Lay down some ground rules

• Make it clear how much time off is granted, ie a half-day, a full day, a week...
• Must Be Used By date... ours expired at the end of the year
• Give Notice clause... the employee can't just disappear; workload and clients must be covered
• Can't be traded or redeemed for cash in lieu of time off

Technical Specs:
Cost to Create this piece = $250
Cost Estimate to Print this piece (per 25) = $35

Want to do this for your team?
Call Roman to order yours today: 919-654-6866

CREATIVE IDEA #2: Visualize Your Goals

'Tis the Season for Goal Setting.

Goals are Great.

We set goals for our companies, our sales efforts, our employee performance and especially for ourselves. I'm no different; this year I hope to get "in shape"...yet again.

Many of us get very excited about goal setting and even try for several weeks to maintain enthusiasm and forward momentum. Our goals are often written on pieces of paper and filed under "Goals for This Year". Then, as January comes to an end, so does our motivation to achieve these same goals. Some of you are scoffing..."January!!...I can stay on my goals at least into May!!"

There are many reasons that goals fail to remain top priority for you and especially for your team. Here are some of the easiest obstacles to overcome.

Your goals are probably:

• Not Readily Visible
• Not Reviewed
• Not Rewarded

KrausCreative has a solution for keeping our employee and company goals in the forefront, as shown here:



















How We Do It:
Every team member has current Quarterly Goal Sheets (1 page) that we review every two weeks. Each employee has their own copy, and each fills in their personal goals in support of the company goals. There is also space for personal goals, outside of work, since we are not one-dimensional people!

Sheets are completed and then hung in plastic sleeves by every desk. I have copies of my Quarterly Goals at my desk, in my briefcase, in my car and at home.

The sheets are simple, easy to read and consist of the following Key Information:

• The Company's Quarterly Goals... (with names of accountable team members)
• Employee's Personal Goals for the Quarter
• Our Core Values... (our guiding principles)
• Our Brand Promise... (what we offer our clients)
• Our BHAG... (Big Hairy Achievable Goal)
• Goal Deadlines
• Most importantly...Goal Celebration... (our Reward when we achieve our Goals!)

Download a "Free" sample goal sheet Click here


Themes Motivate:
What's more, we created these sheets based on a theme (ours are nautical in nature; more on that in another entry). The theme serves to unite and motivate the team. It gives us a visual image we can remember and get excited about. These can get as creative and motivational as you like. They can be named for the main corporate goal or even for the reward.

The idea is that the theme is catchy and relevant enough for your team to embrace and maintain interest in achieving the goals.

If the goal warrants the investment you can create other materials as well: posters, t-shirts, hats etc.
Here are some examples of other themes...



















Technical Specs:
Cost to Create our Goal Sheet = $374
Cost to Print = nearly Free endless supply from our in-house laser printers.

Need a custom idea for your team's 2009 goals?
Call Roman to brainstorm: 919-654-6866

CREATIVE IDEA #1: Simple Introduction

What do you do when you want to follow up with someone you just met? Or maybe you want to introduce yourself or your company to a prospective client?

Send them a business card?
Send them your brochure?
Forward them to your web site?

What every company needs is a simple "introduction" or "follow up" card. Something that introduces you and the company, that is the step between handing out a business card and sending them into your enormous brochure or web site. The step between "Hello, My Name is" and "Can I Marry You?"

The key here is simplicity. It should:
• cover the basic info about your company
• reflect your brand look
• be easy to read and avoid giving too much detail
• be simple to mail

Print out 100 at a time and have them at the ready.


Here is our version:























Technical Specs:
Cost to Create this piece = $1,450
Cost Estimate to Print this piece (per 100) = $125


Would you like to see one?
Click here to request one